Here to help you

When you’re feeling unwell it can be confusing to know what NHS services you should go to.  Here is some helpful information to help you know where to go.

  • Call NHS 111 –  If you need urgent medical help fast, but it’s not life threatening or you’re not sure where to go, an NHS 111 adviser will be able to assess you and direct you to the best placed service in your area.

NHS 111 is available 24 hours a day, 7 days a week, 365 days a year.  Calls are free from all landlines and mobile phones.

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  • Talk to a Pharmacist
    Visit your local pharmacy first when you have a common health problem that does not need you to be seen by a doctor such as runny nose, painful cough and headache. Your local chemist can give you advice on illnesses and the medicines you can take to treat them, and if they believe you need to see a doctor, they will tell you so
  • Contact you GP – You can now make an appointment with your GP up to 20:00 Monday to Friday, and book appointments on both Saturday and Sunday too.
    Not registered with a GP? If you need to register with a GP, contact your local surgery. They will check you live within their practice area and will usually ask you to complete a form so your medical records can be transferred to your new surgery.

You can find your nearest surgery by typing in a postcode at

  • A&E – Is there for life-threatening emergencies. But if you’re not sure whether it is an emergency, call NHS111 first.